Good to know

Questions, answered.

Orders & payment

Which payment methods are accepted?

Visa, Mastercard and American Express, as well as Shop Pay, Apple Pay and Google Pay, all through a secure checkout.

How much does shipping cost?

Shipping options and costs are shown at checkout before you pay.

Can I return my order?

Please see our Returns & Refunds page, or contact us before returning an item.

Which lengths are available?

Arc is available in 30, 40, 50 and 60 cm lengths.

Can it be installed without drilling?

Arc is designed for adhesive mounting without drilling where the wall surface and adhesive method are suitable.

What is the load capacity?

The stated load capacity is up to 5 kg.

How is Pure installed?

Pure uses the included adhesive mounting accessories for drill-free installation.

Is the battery rechargeable?

Yes. Pure has a built-in 1200mAh rechargeable battery.

Which colors are available?

Choose Gun Gray or Creamy White from the available variants.

How does the lid open?

The sensor opens the lid automatically when you make a simple hand movement.

What is the capacity?

Sense has an 8-litre capacity.

Where can Sense be used?

Its compact form is intended for bathrooms, bedrooms, offices and other space-conscious areas.

Which colour is available?

Sense is offered in Black & Gold.

What is included?

One BathLuxe™ Sense smart sensor bin.

Still have a question? Contact us.